High Speed Internet Restrictions

ACN High Speed Internet is available in select areas and must be bundled with either an ACN Digital Phone Service or Local and Long Distance Calling Plan. Internet speeds are limited to what is presented to customers after the serviceability verification. Customers will be offered the highest speeds available in their area. A 4-port modem is included at no charge. A separate modem shipping charge will apply.

For customers in ACN/Qwest serviceable areas: In order to sign up for ACN High Speed Internet service you will need to transfer an existing Qwest phone number. ACN High Speed Internet service requires a two-year service agreement.

For customers in ACN/Verizon serviceable areas: ACN High Speed Internet service requires a one year service agreement.

For all current AT&T customers: If you have high speed Internet bundled with your phone service, ACN is not able to transfer AT&T bundled phone and high speed Internet service at this time. Please ensure that you do not have an AT&T bundled service before ordering ACN Local and Long Distance.

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*When ordering CenturyLink, customers may receive a pop-up in the online portal, asking them to call CenturyLink to complete their order. This message means the customer is a former or existing CenturyLink customer not eligible to order CenturyLink through ACN. If the customer calls CenturyLink at this point and completes their order, ACN, nor the IBO, will receive credit for the order. Please advise your customers to explore other available ACN Internet options. Also, customers must set up their installation time within 10 days of order or their order may be lost.

   

 


 
   
 
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